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Join our team as a Virtual House Manager.
Heron House Management is always growing, and we're looking for a new Virtual House Manager to join our contractor team. You'll provide high-touch support to busy working parents and professionals, helping them manage all the behind-the-scenes details that keep their households and lives running smoothly.
About Heron House Management
Project managers for the home.
Heron House Management helps busy families and professionals reclaim their time and peace of mind. Our Virtual House Managers act as project managers for the home, handling the planning, coordinating, researching, and anticipating that keeps life running smoothly.
Virtual House Managers are not assistants. They are proactive partners who help clients stay organized, reduce their mental load, and bring order to their homes and lives.
We're a fun, dynamic, and supportive team that celebrates wins, shares resources, and lifts each other up as we grow together.
Role type
Remote, independent contractor (1099)
Pay
$25/hour to start
Getting started
~10 hours/month while you onboard, growing to 60+ hours/month as your client roster expands
After ramp-up
60 hours/month minimum for all house managers
The role
What you'll do
Your work will vary based on client needs, but it often includes:
- Anticipating needs and solving problems before they arise, including holidays, birthdays, vacations, scheduling issues, and life events
- Managing family calendars, appointments, and scheduling logistics
- Coordinating household vendors and service providers (e.g., cleaners, repair technicians, contractors)
- Researching and planning family activities, vacations, or kids' extracurriculars
- Supporting meal planning and grocery delivery coordination
- Managing home or personal projects (e.g., renovations, moves, event planning)
- Providing administrative or project management support for clients' small businesses
- Communicating proactively and clearly with clients in our project management tool, and meeting with clients weekly to ensure priorities are met
Examples of typical projects
The fit
Who you are
- You are empathetic, proactive, and thrive on bringing order to chaos.
- You love solving problems, making lists, and seeing your plans come to life.
- You have excellent judgment, reliability, and strong communication skills.
- You have experience working as a project manager, personal assistant or house manager, teacher, or a related field. If you have other experience that you feel is relevant but not on this list, we want to hear all about it!
Qualifications
- Based in the United States
- Native English speaker
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Comfortable with technology (Google Workspace, Asana, Slack, etc.)
- Able to work independently and manage multiple clients/projects
- Experience managing a family's or household's needs preferred
Success in this role looks like
- Taking initiative and anticipating client needs
- Planning and prioritizing effectively across multiple projects
- Solving problems with confidence and creativity
- Communicating with empathy and professionalism
- Protecting confidentiality and handling sensitive information discreetly
- Thriving in a flexible, remote, asynchronous environment
- Contributing to our supportive, collaborative team culture
Ready when you are
Ready to bring order to chaos?
Apply through our short application form and tell us about the experience you'd bring to our team.